Terms and Conditions

Client - Trainer agreement

  • I will use my skills and knowledge to design a safe programme of exercise that will take into account the person goal, fitness levels and exercise likes and dislikes

  • I will provide coaching, supervision and support that the client may need to help achieve his/her goals

  • The client’s progress will be regularly monitored and the programme revised and adjusted accordingly

  • I will provide all necessary equipment

  • All client information will be kept strictly private and confidential. If I require further information from a practitioner, the client must provide such details

  • It is understood between client and trainer that both will commit to the programme and give 100% effort

  • The client is required to wear appropriate clothing and footwear during the session. Clothes should be loose fitting and non-restrictive. Footwear should be comfortable and provide the appropriate support

  • The client is expected to commit fully to the programme and all other tasks set by the trainer

  • If it is deemed that the client is not fully committed to the programme then the trainer reserves the right to end contract. Excess sessions will be refunded

 

Personal Training Terms and Conditions

Health and screening

  • All client information will be kept confidential

  • All Clients must complete a PAR-Q form before commencing any exercise programme

  • If I require a letter of ‘medical clearance’ from you GP or medical information, the client must provide such details. Please be aware that your GP may charge you for this

Fee Charging policy

  • All payments must be paid for in advance

  • I accept cash, BACS or cheques (cheques to made payable to Juan Muguerman)

  • All payments are non-refundable

  • All sessions must be used within three months of purchase

  • If sessions are not used within this time due to inactivity, sessions will not be refunded and deemed void

Cancellation policy

  • Notification of cancelled appointments must be made at least 24 hours in advance of the session start time. Failure to do so will incur a cancellation fee equivalent to the full price of the session or the loss of that session from your course.

  • If your session is cancelled by me, then I will provide a complimentary session as soon as possible

  • Emergency cancellations will be treated at the discretion of the personal trainer

  • In case of bad weather all outdoor sessions will be carried out at client’s property or online (ie: Facetime) whatever has been previously agreed

Lateness policy

  • The session will be deemed to have started at the pre-arranged session time

  • If the client is late for a session the session will not be extended and will end at the appointed time

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"The Skinny Jeans" programme is available for indivual clients only (not group sessions).